Firefly Luxury Suites – A Favorite for Families in Zermatt
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Key details
About the Hotel
Schluhmattstrasse 55, Zermatt, 3920,
-
Close to the Klein Matterhorn cable car
Perfect
9.7
9.8
/10
5.0
/5
Loved by Firefly Luxury Suites guests
Great views
Delicious breakfast
Helpful staff
Relaxing jacuzzi
Convenient ski room
"We really like your accommodation, it is a complete house, everything in the accommodation is perfect and your spa is the best."
Surawut from Thailand
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"Every morning we got to look out of the big living room windows and look at Matterhorn while eating our breakfast."
Sunshine40928447331
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"Upon arrival the front desk walked us around the property showing us the complimentary spa area which we used each day."
Jarrod
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4-star luxury suites at the foot of the Matterhorn, 3-minute walk from Klein Matterhorn cable car
Accommodations
Firefly Luxury Suites offers 16 suites ranging from 30 to 300 m2, each with a high-end kitchen and a balcony or terrace. Larger suites, such as the Maxi Suite Panorama, include an open fireplace and multiple bathrooms. The suites feature natural materials and collectibles in their design, with Matterhorn views from many rooms.
Dining
An à la carte breakfast is delivered to the suite at the guest's requested time, set on a ma telassé cloth with place settings. The breakfast includes local products such as fresh juices, eggs, bacon, and home-made cured meats. In-room cleaning service removes all breakfast items within an hour or two after delivery.
Wellness
The spa area has an indoor swimming pool with mood lighting, an outdoor jacuzzi with mountain views, a steam room, a salt room, and a Finnish sauna. A cold ice spray shower and a hammam are also available, with massage services easily booked. The spa lounge and relaxation area offer sun loungers and pool towels.
Location & Activities
The hotel sits 347 steps from the Klein Matterhorn cable car station and a short walk from Zermatt's village centre. Heated ski storage and a ski pass vendor are on site, with a transfer from the train station or parking areas offered (cost may apply). Guests can use bike tours, billiards, darts, a games room, and table tennis.
Family, Pets & Bar
Families receive personalized welcome gifts, board games, and an X-box video game rental selection for children. Pets are allowed with pet baskets and bowls provided, and there are allergy-free rooms available. Bar 55 offers a community bar experience with craft cocktails, beer, and a separate cigar room.
Highlights
Location: 3-minute walk from Klein Matterhorn cable car
Suites: 16 suites from 30 to 300 m2 with full kitchens
Dining: À la carte breakfast delivered to suite on ma telassé linen
Wellness: Indoor pool, outdoor jacuzzi, salt room, steam room, sauna
Family: Welcome gifts, board games, X-box rentals, babysitting help
Bar: Bar 55 with craft cocktails, cigar room
Ski: Heated ski storage, ski pass vendor, transfer from train station
“From what I gather, this is the kind of place where you're picked up at the train, whisked away to a suite with a kitchen, and handed a backpack for your hikes. Breakfast arrives in your room on white linen, and the Matterhorn peeks through the window. It sounds like the owners have created a genuinely welcoming space, and I can see why people return.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Junior Suite
2 persons
30 sq. feet
1 King-size bed
Balcony
Heating
room details
Deluxe Suite
2 persons
60 sq. feet
1 King-size bed and 1 Sofa bed
Balcony
Bathtub
room details
Maxi Suite Deluxe
2 persons
139 sq. feet
1 King-size bed
Balcony
Bathtub
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
September 2026 - September 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.7/10Review score
General
No smoking on site
Wi-Fi
Safe deposit box
Concierge desk
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Locker room
Ski storage
Allergy-free rooms
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Water sports
Ski school
Hiking
Cycling
Tennis court
Golf course
Billiard tables
Darts
Table tennis
Fishing
Guest Parking
No parking available.
Services
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Bar/ Lounge area
Outdoor dining area
Packed lunches
Special diet menus
Business
Fax/Photocopying
Children
Cots
Video games
Board games
Game room
Spa & Leisure
Indoor swimming pool
Sun loungers
Garden area
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Massage
Room features
Heating
Mini-bar
Soundproofed rooms
Sitting area
Patio
Terrace
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
Room decor
Parquet floor
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Firefly Luxury Suites Location
Schluhmattstrasse 55, Zermatt, 3920,
Explore Zermatt
Explore Zermatt
Top Attractions
Activities
Dining
Entertainment
The Matterhorn
18 minutes walking
Iconic mountain known for its distinctive pyramid shape, a must-visit for stunning views and photography.
Matterhorn Museum
6 minutes walking
Museum dedicated to the history of Zermatt and the Matterhorn, offering insightful exhibitions and artifacts.
Hinterdorfstrasse
8 minutes walking
Charming historical street lined with old wooden chalets, showcasing traditional Swiss architecture.
Gorner Gorge
16 minutes walking
Spectacular gorge with stunning rock formations and pathways, perfect for a scenic stroll in nature.
Skiing at Riffelberg
5-minute drive
Thrilling skiing slopes suitable for all levels, offering rental shops and lessons for beginners.
Yoga Retreats
6 minutes walking
Relaxing yoga classes surrounded by nature, perfect for unwinding after a day of activities.
Hiking to Stellisee
9 minutes walking
Breathtaking hike with views of the Matterhorn, suitable for families and casual adventurers.
Forest Fun-Park
14 minutes walking
Adventure park with zip lines and climbing courses, great for thrill-seekers and family fun.
Sparky's Bar & Restaurant
1-minute walking
Lively atmosphere serving Swiss and international cuisine, famous for delicious fondue options.
Rua Thai
3 minutes walking
Authentic Thai cuisine with a cozy vibe, offering vegetarian choices and signature curries.
La Taverne
3 minutes walking
Charming bistro serving traditional Swiss dishes and local wines, perfect for an intimate dinner.
Hotel Alpenblick
6 minutes walking
Elegant dining with seasonal, locally-sourced ingredients, featuring a beautiful terrace for sunny days.
The Grotto
10 minutes walking
Cozy bar with a vibrant atmosphere, known for live music and themed events like karaoke nights.
Zermatt Unplugged
5-minute drive
Annual music festival featuring acoustic performances by renowned artists, offering a mix of genres.
Ice Bar
10 minutes walking
Unique bar made entirely of ice, providing a one-of-a-kind experience with themed drinks and sub-zero temps.
Zermatt Cinema
6 minutes walking
Family-friendly cinema showing the latest films, an ideal way to unwind after a day in the mountains.
Tips on navigating the city
City Centre
Zermatt 6 min · 1700 ft
Airports
Sion (SIR) 116 min · 47.8 mi
Agno (LUG) 243 min · 100.5 mi
Train
Zermatt railway station 11 min · 3000 ft
Train 2 min · 400 ft
Bus
Bus stop 19 min · 7.6 mi
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Property information and rules
Check-in
from 16:00-22:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of CHF 25.0 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
English, German, Italian, Portuguese
Year renovated:
2008
Number of floors:
6
Number of rooms:
16
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 98 verified reviews
9.8 /10
Perfect
100 %
Recommend
Breakfast
8.1/10
Cleanliness
9.8/10
Comfort
9.7/10
Facilities
9.7/10
Free Wi-Fi
9.0/10
Location
9.4/10
Paid Wi-Fi
10.0/10
Staff
9.8/10
Value for money
8.9/10
Pros
Shuttle service
Delicious breakfast
Helpful staff
Well-equipped kitchen
Cons
Remote location
Added bill
Early closures
Guest reviews
based on 194 reviews
9.7/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Firefly Luxury Suites
What is the distance from Firefly Luxury Suites to the Klein Matterhorn cable car?
The hotel is only a 3-minute walk from the Klein Matterhorn cable car.
Which attractions are close to Firefly Luxury Suites?
Nearby attractions include the Matterhorn Museum (0.5 km) and the Mountaineer's Cemetery (0.5 km).
What are some features of the swimming pool at Firefly Luxury Suites?
The hotel features an indoor pool with mood lighting, open year-round, and offers pool/beach towels.
Is there a restaurant on-site at Firefly Luxury Suites?
The hotel provides in-room breakfast service, allowing guests to enjoy an à la carte breakfast at their desired time.
What wellness facilities are available at Firefly Luxury Suites?
Guests can enjoy a health club, sauna, hot tub, massage services, and a Turkish bath.
What room amenities can guests find at Firefly Luxury Suites?
Rooms include a flat-screen TV, electric kettle, and fully equipped kitchen facilities.
What time is check-in and check-out at Firefly Luxury Suites?
Check-in is from 16:00 and check-out is by 11:00.
How far is Firefly Luxury Suites from Zermatt's train station?
The hotel offers a transfer service from Zermatt's train station, approximately 1 km away.
What family-friendly activities does Firefly Luxury Suites offer?
The hotel provides a ski school, as well as other outdoor activities like mountain biking and snowshoeing.
Are there good dining options near Firefly Luxury Suites?
Dining options nearby include Restaurant Julen (0.5 km) and Bar55 (0.5 km).
What languages do the staff speak at Firefly Luxury Suites?
Staff at the hotel speak multiple languages to assist guests.
What recreational activities can guests enjoy while staying at Firefly Luxury Suites?
Activities include skiing, hiking, cycling, and water sports.
What is the closest airport to Firefly Luxury Suites?
The hotel is approximately 80 km from Sion Airport.